With businesses facing tough
competition of increasing IT demands and Data
Management, an efficient end-to-end storage
management plan has become inevitable. MITI
offers a full-suite storage solution that is
cost-effective.
Our services in storage, backup & SAN technologies
range from pre-sales consulting and project
planning to installation, training, health checks,
site assessments, trouble shooting and support.
We offer to provide services on entire project
basis or address your specific requirements,
to suit your needs. Our storage solution experts,
with significant experience in all major backup
applications operating systems, database applications,
tape hardware, SAN hardware and storage technologies
will provide services across the globe.
| Backup
System Integration |
We offer complete end-to-end
services in installations of software, hardware,
and applicable infrastructure, including
planning meetings and data gathering, the
creation of detailed project plans and statements
of work, installation of the backup server,
additional modules for databases and messaging
servers, documentation, and knowledge transfer.
We custom tailor configurations of the products
suitable to your requirements and business
objectives, including backup window, tape
rotation and retention policies (for backup
systems), and zoning considerations, hardware
constraints, and future growth (for storage
systems). Extensive testing services for
data accessibility, data restore and disaster
recovery is provided too. |
| Technical
Support |
One of our customers once
remarked that the best thing about working
with a storage integrator was that he had
"one throat to choke." While for
obvious reasons we don't like to dwell on
that image, we do understand that it can
be frustrating for clients who have technical
difficulties of being tossed from one manufacturer
to another. Let's face, we've all heard
"it's the hardware" from the software
manufacturer and "it's the software"
from the hardware manufacturer! MITI solves
this ‘problem’ for you by offering
technical support services that complement
our manufacturer partners' support offer.
We provide triage and problem isolation
support, deliver Level 1 and Level 2 support,
open tickets with manufacturers on your
behalf, and arrange for problem escalation
through our relationships with the manufacturers.
In addition to these supplemental support
contracts, we offer technical support and
troubleshooting services by phone in hourly
increments and in person on half or whole
day increments depending on your location.
|
| IT
Infrastructure Assessment |
Many of you have experienced
tremendous growth in your IT requirements
over the last several years, with often
resulting in large numbers of desperate
storage hardware and data management tools.
MITI shall help you overcome this too, as
we work with numerous technologies - from
storage resource management software to
virtual disk solutions and migration tools.
We enable you to get the most from the existing
equipment while reducing labor and management
costs.
MITI consultants are available to assess
your storage resource utilization and make
recommendations for optimizing your existing
resources, easing your management and provisioning
burdens and accordingly plan for future
growth.
|
| Disaster
Recovery Assessment, Consultation and Implementation |
| Whether you need to implement
a disaster recovery (DR) plan, be it, as
you are part of a regulated industry or
simply because it is good business practice,
we can offer our services. MITI offers a
variety of products and technologies to
address needs ranging from remote hot sites,
to replication, to continuous and real-time
backup. Our consultants are available to
meet with you, discuss your business goals
and priorities, and educate you about the
technologies and services that are available
to address your needs. We can prepare detailed
solution designs, product specifications,
and project plans as well as implement and
document your DR solution. |
| Storage
Solution Assessment, Consultation &
Implementation |
| Storage Area Network (SAN)
architectures have placed additional strains
and stresses on IT departments, adding a
whole new layer of complexity on top of
already heterogeneous hardware, software,
and operating system platforms. Our consultants
are well versed in SAN architecture and
equipment. We can design and roll out new
SANs, for general-purpose or application-specific
requirements. We are also available to troubleshoot
existing environments and can provide knowledge
transfer and training for your staff. |
| Wide
Area Network Acceleration Solutions |
| Enterprises want to consolidate
servers out of branch offices and into centralized
data centers to reduce the cost associated
with the hardware, software licenses, real
estate, and IT resources required to support
and manage enterprise applications. Centralizing
servers also allows an IT organization to
demonstrate that it is managing risk as
a response to the ongoing enactment of government
and industry regulations.
However, server consolidation often creates
a variety of application performance problems
due to protocol limitations and the inherent
challenges associated with communicating
across a Wide Area Network (WAN). For
example, while opening a file might take
milliseconds when the client and the server
are in the same branch office, it can
take several seconds when the client is
in a branch office and the server is hundreds
or thousands of miles away in a data center.
MITI provides a new generation of Application
Delivery Solutions which are designed
to enable organizations to be able to
centralize servers and still ensure optimum
application performance.
|
| Solutions
for Distributors & Value Added Resellers
|
| MITI is highly focused on
storage and backup technologies and always
interested in discussing potential synergies
with other organizations. We provide services
to vertical application resellers, value-added
resellers, hardware manufacturers, software
vendors, and other integrators who leverage
our highly skilled pool of experience and
expertise. We welcome you to contact us
and find out how we can work together to
deliver additional value to your customers
and incease revenue to your organization.
|
| Subcontracted
Professional Services |
Tap our consultants to augment
your professional services offerings. MITI
offers a full suite of professional services
in storage, backup and SAN technologies.
We have experts in most major products and
technologies and in all environments from
UNIX to NT and NetWare, NAS to SAN, Informix
to Oracle. We are effective and reliable
subcontractors. A growing number of well-respected
companies trust us to represent them, and
more importantly, to service their customers.
You can engage us at any and all levels
of the project life cycle, from sales, engineering
and project planning though installation,
documentation, training, and support. Or
leverage any of our packaged professional
services such as our system audits and JumpStarts.
Our projects have covered all types of environments,
sizes and shapes and last from 2 to 200
days in length. Our staff is trained to
respect and support your client relationships
and to help you identify additional opportunities
within your customer accounts.
|
| Value-Added
Distribution |
| Leverage our sales engineers,
volume purchasing discounts, and financial
and technical resources. Whether you are
a vertical application reseller or a small
reseller with broader product line focus,
MITI can enable you to scope and sell complete
backup and storage solutions for your clients
including hardware, software, SAN infrastructure,
services and training. Our staff is comfortable
working behind the scenes or hand-in-hand
with you in front of the customer. |
